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Prescriptions

Manage your
Prescriptions

How do I order a repeat prescription:

Ordering your repeat prescription is simple via the NHS App or our online system. Please allow 72 working hours for your request to be completed.

How do I submit a query about my prescription:

If you have any questions or concerns about your prescription, contact the practice by phone. You can call us at 01204 665354.

What can a pharmacy help me with:

Pharmacies do more than fill your prescriptions. They treat minor illnesses, help with long-term conditions, and provide over-the-counter medicines.

Register for the NHS App

Use the NHS App to access your NHS services, prescriptions, appointments, health record and much more.

About the NHS App

The NHS App provides a straightforward and secure way to access various NHS services. Download the app on your smartphone or tablet from the Google play or App store. Alternatively, you can access the same services through a web browser by logging in through the NHS website.You need to prove who you are to get full access to the NHS App. With full access you can:

order repeat prescriptions and nominate a pharmacy where you would like to collect them
book and manage appointments
view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
book and manage COVID-19 vaccinations
register your organ donation decision
choose how the NHS uses your data
view your NHS number (find out what your NHS number is)
use NHS 111 online to answer questions and get instant advice or medical help near you

Get the NHS App

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Nominating your pharmacy

When you request a prescription, we can send it to a pharmacy of your choice, called a nomination. Once nominated:

You won’t need to collect paper prescriptions from your GP surgery
The pharmacy you choose will receive prescriptions until you change your nomination

You can nominate a pharmacy through the NHS App or by speaking with a member of our reception team. These pharmacies allow in-person collection and may also offer home delivery. More information on pharmacy nominations can be found here. Removing a nominated pharmacy To remove your nominated pharmacy and collect your prescriptions in person you will need to contact your GP surgery and ask them to remove your nominated pharmacy for you.

Ordering your repeat prescription

Ordering your repeat prescription is straightforward and convenient with our online services. Log into the NHS App or your online platform of choice to request your medication. Ensure you do so well in advance of running out, allowing at least 72 hours for processing. Your prescription will then be sent to your chosen pharmacy. If you are not using the NHS app, an account setup may be required before ordering your medication.

Questions about your prescription?

If you have any questions about your prescription, please contact the practice. You can find more details about helping with prescription costs here: NHS Prescription Costs Help.